YOUR WELL-BEING, SAFETY AND PRIVACY: OUR TOP PRIORITIES
To us, well-being, safety and privacy are not just buzzwords or idle policies due to the current situation – they have always been the key values of our offer. The Lucia Magnani Health Clinic Long Life Formula ®, con rigore scientifico grazie al know-how di GVM Care & Research group, which has been operating in the healthcare sector for over 40 years, in order to design a set of policies and procedures aimed at protecting the health and safety of our guests and staff.
In compliance with government and regional regulations, a team of doctors led by Dr. Marco Conti, Health Director at Terme di Castrocaro - Longlife Formula Srl, has developed a protocol with specific measures focusing on the following aspects:
CHECK-IN – All’arrivo di ogni ospite, rileviamo la temperatura corporea con termo scanner e si richiede firma dell’autodichiarazione. – Our guests can request to have their luggage sanitised as an extra safety measure.
PROTECTION OF THE HEALTH OF OUR GUESTS AND STAFF – The use of personal protective equipment is mandatory in all indoor areas. – We measure the body temperature of our guests on a daily basis. – Dispensers of alcohol-based hand sanitisers are available all over our facility. – Cashier protection screens have been installed across all checkouts.
LARGE SPACES – The interpersonal safety distance is respected in every room. – The maximum capacity of each room is indicated at the entrance. – The spacious halls of the Grand Hotel facilitate the safety distancing and the separation between incoming and outgoing flows of people.
SANITISATION OF COMMON AREAS – All common areas are regularly sanitised and disinfected. – Our ventilation systems and their filters haven been sanitised.
ROOM CLEANING – We implement a certified system of protocols for the daily disinfection and sanitisation of all surfaces and information materials in the room. – An additional disinfection with the use of Ox-virin is available upon request (with an extra charge).
FOOD & BEVERAGES – At the restaurant, tables are spaced 2 meters apart. – Germ protective screens are installed during the breakfast buffet; moreover, the food is served by our staff. A new à la carte menu is available for breakfast.
DIGITALISATION – Our menus are accessible via QR code. – We invite our guests to use contactless payment methods and to send us the required personal documents by e-mail.
OUTDOOR AREAS – We have introduced new outdoor activities, such as yoga, to make the most of our rooftop terrace and centuries-old park.
THERMAL POOL -Per poter accedere alla piscina termale, in fase di preventivo va richiesta una visita internistica con il nostro medico termale, siamo un presidio medico ed è consentito lo spostamento con la prescrizione medica per cure termali di balneoterapia, massaggi o fanghi, richiesta dal proprio medico curante oppure con autocertificazione per motivi di salute menzionando balneoterapia, massaggi o fanghi con finalità di prevenzione. – Access to our thermal pool is granted upon reservation, so as to ensure compliance with the safety distance and monitor the number of guests. – The safety distance is guaranteed in water as well.
Lucia Magnani, the managing director of Longlife Fomula Srl, declared: “Il nostro impegno è quello di garantire ai nostri dipendenti e ospiti un luogo tranquillo in cui sentirsi al sicuro. Per questa ragione abbiamo pensato di avvalerci di un ente di sicurezza e di sottoporci a un controllo rigoroso di tutti i processi di sicurezza. La nostra azienda appartiene infatti a una holding sanitaria che ha trasferito alla Lucia Magnani Health Clinic e al Grand Hotel Castrocaro rigore per i processi di sanificazione degli ambienti e attenzione ai protocolli e percorsi di sicurezza. Siamo orgogliosi di aver superato le rigorose verifiche proposte in essere dagli ispettori di Bureau Veritas”.
Per ogni tua esigenza personale potrai avere un’offerta su misura e dedicata. Siamo gli specialisti della tua salute, della tua bellezza e del tuo benessere.
Long Life Formula S.r.l - VAT No. 02363180403 - Share Capital € 1.600.000 i.v. - Copyright 2019 Long Life Formula, Lucia Magnani Health Clinic, Terme di Castrocaro are registered trademarks of Longlife Formula srl, a company belonging to the Gruppo Villa Maria s.p.a.
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